Frequently asked questions
General
What is Tarot Unmasked?
Tarot Unmasked is a premium beginner-friendly tarot deck designed for people who want to read tarot for themselves without needing years of study, complicated guidebooks, or prior experience. The deck includes integrated meanings directly on the cards to make tarot intuitive and approachable from the very first reading.
Is this deck beginner-friendly?
Yes. Tarot Unmasked was created specifically for beginners and everyday users who may feel intimidated by traditional tarot decks or the learning curve often associated with tarot.
Do I need prior tarot knowledge to use this deck?
Not at all. The deck was intentionally designed so that people with little to no tarot experience can begin reading – confidently – immediately after going through the booklet.
Is this deck meant for professional tarot readers?
The deck was primarily designed for curious beginners, self-guided users, and people reading for themselves, their friends, or family. Experienced readers are welcome to use it, but the core focus of Tarot Unmasked is accessibility rather than professional-level complexity.
Does the deck come with meanings written on the cards?
Yes. Tarot Unmasked integrates guidance, keywords, and interpretations directly into the cards themselves to reduce the need for constant guidebook referencing.
What are “Upright” and “Shadow” meanings?
Each card contains two layers of interpretation:
• Upright meanings represent the clearer or more aligned expression of the card’s energy.
• Shadow meanings represent challenges, blocks, hidden patterns, or difficult aspects that may need attention.
You can choose whether to read only upright cards (where you use the shadow meanings depending on the surrounding cards and what meanings fit the situation best) or use reversals where if the card opens upside down, you read the ‘shadow’ meanings instead of the ‘upright’ ones. It’s important though, to establish the style before shuffling and choosing the cards for your spread.
Is tarot dangerous?
No. At Tarot Unmasked, tarot is viewed as a tool for reflection, perspective, intuition, and self-understanding. It is not designed to control your life or replace your judgment.
Do the cards predict the future?
Tarot is best understood as guidance rather than absolute certainty. The cards reflect patterns, possibilities, emotions, and likely outcomes based on current energy and choices, but personal decisions and free-will override everything else.
Product & Quality
What size are the cards?
The cards are approximately standard tarot size (slightly shorter) and designed to feel comfortable, durable, and immersive during readings. It’s approximate dimensions are: Width – 2.75 inches Height/length – 4.45 inches.
What materials are used?
Tarot Unmasked is produced using premium-quality cardstock and carefully selected varnish, designed to create a luxurious tactile and visual experience.
Does the deck include a guidebook?
The deck is designed to minimize dependence on external guidebooks by integrating guidance directly onto the cards themselves. However, the deck does include a small booklet that will help you understand thebasics of tarot so, you can start your readings after a quick 5 minute read through.
Is the deck suitable as a gift?
Absolutely. Tarot Unmasked was intentionally designed to feel elegant, cinematic, and gift-worthy while remaining approachable for beginners. In fact, it is meant to be displayed and admired, not just used for readings.
Orders & Shipping
Do you ship internationally?
Yes. Tarot Unmasked ships both within India and internationally.
How long will shipping take?
Shipping times vary depending on destination and customs processing. Estimated delivery timelines will be provided at checkout.
Will I need to pay customs or import taxes?
International customers may be responsible for customs duties, VAT, import taxes, or local handling fees depending on their country’s regulations.
Can I track my order?
Yes. Once your order has shipped, you will receive tracking information via email.
What if my order arrives damaged?
If your order arrives damaged, please contact us with clear photos of the packaging and product within 48 hours after delivery, so we can assist you.
Returns & Support
Do you accept returns?
Returns are only accepted for damaged/defective decks, but each deck is individually checked before shipping to avoid such issues.
Can I cancel my order?
Orders may only be cancelled before shipment confirmation. Once an order has shipped, cancellation may no longer be possible.
How can I contact support?
You can reach us through the Contact page for any questions, support requests, or order-related issues.
The Thank You Session
What is the complimentary session included with the deck?
The first 500 customers will receive access to a complimentary 20-minute private session with the founder - Neelu Sarkar.
This session can be used for:
• beginner guidance
• questions about the deck
• tarot-related discussions
• or a personal reading
How do I access the private booking page?
Eligible decks will contain a unique one-time-use code inside the shipping box. This code unlocks access to the calendar on the ‘Contact’ page where you can book a date and time slot for the session.
Can the booking code be reused?
No. Each code is valid for one-time use only.
Final Note
Tarot Unmasked was created to make tarot feel approachable, intuitive, and easy. You do not need expertise to begin. You only need curiosity.